Terms & Conditions

www.chapeauxdangelehats.com (hereafter "the Website") is published by the company Les Chapeaux d’Angèle - SARL Actehat, SARL au capital de 100 euros, headquartered in BLAY (14400) – lieu dit Les Landes, registered at the RCS de Caen under the number 814 506 564, VAT intercommunity number FR 76 814 506 565 0024 (hereafter referred to as  "Les Chapeaux d’Angèle"). All orders placed on the Website are subject to these Terms & Conditions. Les Chapeaux d’Angèle reserves the right at any time to modify these terms & conditions; the terms & conditions that apply shall be those displayed at the moment of completing an order on the Website.

I. The Customer

The Customer hereby delcares to be a physical person aged 18 or over and to have the legal right or the specific parental authorization to order a product on the Website. When registering to create an account on the Website, it shall be the Customer's responsibility to ensure that all information provided is exact and exhaustive. Any errors made by the Customer when indicating the delivery address shall be the Customer's sole responsibility; Les Chapeaux d’Angèle shall not be held responsible should it be impossible to deliver an order to an inaccurate or incomplete address. Les Chapeaux d’Angèle reserves the right to cancel any order in which the IP address of the Customer is attributed to a different country than the billing and/or delivery address indicated.

II. The Products

The products offered for purchase are those as described on the Website. Les Chapeaux d’Angèle has made its best effort to illustrate and describe each product so that the Customer has been adequately informed of its characteristics. However, the Customer shall undersand and accept the eventuality that minor errors may be present in the texts displayed on the Website. In any case, should the product delivered not conform to its description on the Website, the Customer shall have the right to return the product under the conditions specified below in Article VI.

III. The Order

Ordering a product on the Website shall correspond to the procedure established by Les Chapeaux d’Angèle and comprising a series of steps which the Customer must follow in order to confirm the order. The Customer thereby has the opportunity to verify the details of the order and the total price, and to correct any errors, before confirming and completely the order. Every order confirmed by the Customer has the value of a contract of sale and represents the acceptation of all of the stipulations enumerated in these Terms & Conditions.

Les Chapeaux d’Angèle shall refuse any order from a customer with whom a legal dispute or incident relating to payment of a previous order exists or who fails to respect these Terms & Conditions.

In the event of the refusal of an order, Les Chapeaux d’Angèle shall inform the Customer by e-mail. If the Customer does not undertake the necessary steps to remedy whatever issues are unsettled, Les Chapeaux d’Angèle reserves the right to refuse the order.

Upon recipet of full payment, Les Chapeaux d’Angèle shall send the Customer an e-mail confirmation summarizing the order (products, price, quantity...). As such, the Customer formally and explicitly accepts the use of an e-mail message from Les Chapeaux d’Angèle as the confirmation of the content of the order. An invoice shall be provided with the merchandise in the shipment package.

IV. Prices and Payment Method

1. Determination of Prices

  • All prices are indicated in Euros, TVA included, excluding shipping.
  • The total price of the order (TVA and shipping included) is indicated in the Shopping Cart.
  • Les Chapeaux d’Angèle reserves the right to modify its prices at any time, however each product shall be sold and invoiced on the basis of the price shown at the moment of the confirmation of the order, on the condition that the product is still available.

2. Payment Method

  • All products shall be paid in full at the moment of ordering.
  • Payment shall be made by credit card via a payment portal provided by PAYPAL, without  obligation to register with this service. PAYPAL ensures a secure and fully tracable transaction. As such, the Customer explicitly acknowledges that by communicating his or her credit card number to SociĂ©tĂ© Les Chapeaux d’Angèle via the PAYPAL portal, he or she is authorising the financial transaction permitting the purchase of the products ordered.

3. Data as Proof of Transaction

  • The data recorded and stored by Les Chapeaux d’Angèle and by PAYPAL constitute the proof of the order and of all transactions. The data recorded by the payment system constitute the proof of the financial transaction.

V. Shipping

Products ordered on the Website may be shipped to France and the following countries:

Austria, Belgium, Denmark, Finland, Germany, Great Britain, Iceland, Ireland, Italy, Luxemburg, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, Japan, Australia, Canada and the United States of America.

Delivery is provided to the delivery address specified by the Customer. This address must be that of the Customer or of any other physical person residing in France or in one of the countries mentioned above.

Delivery cannot be made to hotels or to post office boxes. In order toensure the fastest shipment, the Customer should provide an accurate and complete delivery address at the time of ordering (including details needed to expedite delivery such as apartment number, etc.)

Les Chapeaux d’Angèleshall not be held responsible for any delivery delays beyond its control. In the event of any visible anomalies in the package (in particular a package that has been damaged, opened, exposed to water...), the Customer or recipient of the ordered products should not open the package but instead take it within five days to the local post office to file a damaged package claim.

Note that an opened package automatically exonerates the Colissimo la Poste from any responsibility. Any problems should also be reported immediately to Les Chapeaux d’Angèle via leschapeauxdangele@gmail.com.

Any package sent to a delivery address outside the European Union may be subject to custom duties imposed by that country, which shall be the sole responsibility of the individual to whom the package is addressed in that country.

VI. Right to withdrawal

An individual non-professional Customer is entitled to a right to withdrawal that may be exercised without a specific reason within seven (7) days of the date of delivery of the products by returning the products new, in their original packaging and without any trace of use or handling whatsoever, at the Customer's expense and including the original order number to the following address:

Les Chapeaux d’Angèle, 
10 rue des Cuisiniers, 

For every product returned within seven (7) days, new, in the original packaging and without any trace of use or handling whatsoever, Les Chapeaux d’Angèle shall reimburse the Customer whatever funds already paid for the product, minus any additional shipping or customs fees that might be encountered as a result of the return shipment, as referenced in Article VII below.

VII. Reimbursement

Reimbursements for a product returned in the cases specified in aforementioned Articles II and VI shall by made by Les Chapeaux d’Angèle within a period not exceeding 30 days following reception of that product. Reimbursement shall be made using the same means of payment chosen by the Customer at the time of purchase.

VIII. Applicable jurisdiction

Every order implies the complete acceptation by the Customer of the terms and conditions of sale. These terms and conditions of sale are subject to the laws of France. Any legal dispute shall be settled exclusively in the courts and legal system of France.

Should the Customer encounter a problem with the order or with a return, Les Chapeaux d’Angèle encourages the Customer to contact customer service via leschapeauxdangele@gmail.com to find an acceptable solution.

IX. Information Technology and Data Privacy

The data collected by Les Chapeaux d’Angèle during the ordering process are necessary for managing and completing the transaction and as such may be shared in whole or in part with third party companies whose services are technically necessary to complete the transaction, in particular, the payment portal PAYPAL. The Customer is hereby informed that personal data may possibly be collected by official organizations responsible for analyzing the order and fighting credit card fraud. In compliance with the law 'Informatique et Libertés n°78-17 du 6 janvier 1978' ('Information Technology and Liberties #78-17 dated 6 January 1978'), the Customer has the right to access, correct, contest and delete the personal data recorded by the Website. You can view your personal data for this website by logging into My Account and clicking on the section 'GDPR - Personal Data'.